FuturO Organic Privacy Policy

At FuturO Organic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information:

    • Name

    • Email address

    • Phone number

    • Billing and shipping address

  • Payment Information:

    • Payment method details (UPI, Bank Transfer, Credit/Debit Cards, etc.)

    • We do not store sensitive card details; all payments are processed securely through trusted third-party payment gateways.

  • Technical Information:

    • IP address

    • Browser type

    • Device information

    • Cookies and browsing history on our website

  • Order Details:

    • Products purchased

    • Transaction details

    • Delivery preferences

2. How We Use Your Information

We use your information to:

  1. Process and deliver your orders.

  2. Provide customer support and respond to inquiries.

  3. Improve our website, services, and product offerings.

  4. Send updates about offers, promotions, and order status (only if you opt-in).

  5. Ensure secure transactions and prevent fraudulent activities.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Delivery partners, payment gateways, and IT support providers.

  • Legal Authorities: When required by law or in response to valid legal processes.

All third-party partners are bound to use your data only for providing services to FuturO Organic.

4. Cookies Policy

Our website uses cookies to:

  • Enhance user experience

  • Remember your preferences

  • Track website performance and analytics

You can disable cookies in your browser settings, but some features may not function properly.

5. Payment Security

We accept the following payment methods:
UPI, Direct Bank Transfer, Credit Card, Debit Card, and other secure payment modes.

All online payments are processed through encrypted and secure gateways. FuturO Organic does not store your sensitive card or banking details.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Opt-out of marketing emails or SMS notifications.

  • Request deletion of your data (subject to legal and business requirements).

To exercise these rights, please contact us at futuroorganic@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. FuturO Organic is not responsible for the privacy practices or content of external sites.

9. Data Protection

We use appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

📧 Email: futuroorganic@gmail.com
📞 Phone: +91 8148203449
🏠 Address: 21, SM Flats, Ragavan Colony, Andavar Nagar, Kodambakkam, Chennai – 600024